Privacy Policy

Last Updated: November 7, 2025

This Privacy Policy describes how Pruvoxacent ("we," "us," or "our") collects, uses, stores, and shares information about you when you access or use our website, platform, and related services (collectively, the "Services"). By using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We collect information in several ways depending on how you interact with our Services. The categories of information we may collect include:

1.1 Information You Provide Directly

When you register for an account, enroll in a course, or otherwise interact with our Services, you may provide us with:

1.2 Information Collected Automatically

When you use our Services, we and our service providers may automatically collect certain technical and usage information, including:

Device and Technical Data: IP address, browser type and version, operating system, device identifiers, screen resolution, and language settings.

Usage Data: Pages visited, features accessed, courses viewed, time spent on lessons, click-stream data, search queries entered within the platform, and interaction logs.

Location Data: Approximate geographic location derived from your IP address. We do not collect precise GPS location unless you explicitly grant permission.

Cookies and Similar Technologies: We use cookies, web beacons, pixel tags, and similar tracking technologies to recognize your browser, remember your preferences, analyze usage patterns, and deliver relevant content. See Section 6 for more detail on our Cookie practices.

1.3 Information From Third Parties

We may receive information about you from third-party sources, including:

Social Login Providers: If you choose to register or log in using a third-party account (such as Google or Facebook), we receive certain profile information from that provider as permitted by your settings on that platform.

Payment Processors: Our payment partners may share transaction confirmation and fraud prevention signals with us.

Analytics Providers: We may receive aggregated or de-identified data from analytics partners to help us understand how our Services are used.

2. How We Use Your Information

We use the information we collect for the following purposes:

Providing and Improving Services: To create and manage your account, process enrollments and payments, deliver course content, track learning progress, and continuously improve the quality and functionality of our platform.

Personalization: To tailor course recommendations, learning paths, and content to your interests and prior activity on the platform.

Communication: To send transactional messages such as enrollment confirmations, receipts, password resets, and important service updates. With your consent, we may also send promotional communications about new courses, features, and offers.

Analytics and Research: To understand how learners engage with our content, measure platform performance, conduct internal research, and generate aggregated, anonymized insights.

Security and Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, unauthorized access, and other potentially illegal or harmful activities.

Legal Compliance: To comply with applicable legal obligations, enforce our Terms of Service, respond to legal requests, and protect the rights, property, or safety of our users and the public.

Legitimate Business Interests: To manage our business operations, conduct audits, and support administrative functions such as billing and customer support.

3. Legal Basis for Processing

We process your personal information on the following legal grounds:

Performance of a Contract: Processing is necessary to fulfill our obligations to you under the Terms of Service, including delivering the courses and services you have purchased or enrolled in.

Legitimate Interests: We process certain data where it is in our legitimate interests to do so, provided those interests are not overridden by your rights. This includes fraud prevention, platform security, and service improvement.

Consent: Where we rely on consent as a legal basis, such as for sending marketing emails, you may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

Legal Obligation: We may process your data where necessary to comply with a legal or regulatory obligation.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We engage trusted third-party companies and individuals to perform functions on our behalf, including payment processing, cloud hosting, email delivery, customer support tools, and analytics. These providers are contractually obligated to use your data only to perform services for us and to maintain appropriate security standards.

4.2 Business Transfers

If we are involved in a merger, acquisition, reorganization, asset sale, or similar transaction, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our platform prior to your information becoming subject to a different privacy policy.

4.3 Legal Requirements

We may disclose your information if we believe in good faith that such disclosure is necessary to comply with applicable law, a court order, or a governmental authority's request; to enforce our agreements; or to protect the rights, property, or safety of Pruvoxacent, our users, or others.

4.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

4.5 Aggregated or De-Identified Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you with partners, researchers, or the public for educational, research, or marketing purposes.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Services. We also retain data as necessary to comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

When you request deletion of your account, we will delete or anonymize your personal information within a reasonable period, except where retention is required by law or legitimate business interest. Certain residual data, such as backup copies and transaction records, may persist for a limited period before being fully purged.

6. Cookies and Tracking Technologies

We use the following categories of cookies and similar technologies:

You can control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality and personalization of your experience on our platform. For more granular choices, you may also use our cookie preference center accessible from the footer of our website.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit using TLS, access controls, regular security assessments, and employee training on data handling practices.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify affected users and relevant authorities as required by applicable law.

8. International Data Transfers

Our Services are operated on a global scale. Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from those of your country.

When we transfer personal data across borders, we take steps to ensure that appropriate safeguards are in place, such as using approved contractual clauses or other lawful transfer mechanisms. By using our Services, you acknowledge and agree to such transfers.

9. Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately. If we become aware that we have collected personal information from a child under the relevant age of consent without appropriate verification, we will take steps to delete that information promptly.

Users between the ages of 13 and 18 should review this Privacy Policy with a parent or guardian before using our Services.

10. Your Rights and Choices

Subject to applicable law, you may have the following rights with respect to your personal information:

Right to Access: You may request a copy of the personal information we hold about you.

Right to Rectification: You may request that we correct or update inaccurate or incomplete information.

Right to Erasure: You may request that we delete your personal information, subject to certain legal limitations.

Right to Restriction: You may request that we restrict the processing of your information in certain circumstances.

Right to Data Portability: You may request that we provide your personal information in a structured, commonly used, and machine-readable format.

Right to Object: You may object to processing of your personal information where we rely on legitimate interests as the legal basis.

Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us using the details provided in Section 13. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing your request.

11. Third-Party Links and Services

Our platform may contain links to third-party websites, tools, or services that are not operated by us. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party sites or services you visit. We are not responsible for the privacy practices or content of those third parties.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this page and, where appropriate, providing additional notice such as a banner on our platform or an email notification.

We encourage you to review this Privacy Policy periodically. Your continued use of our Services after any changes become effective constitutes your acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We are committed to resolving any concerns you may have about our handling of your personal information and will do our best to respond promptly and thoroughly.